Frequently Asked Questions

Payments are taken through PayPal or Stripe. This gives you the option of using your PayPal Account, Apple Pay, Google Pay, Samsung Pay or your Debit or Credit Card.

Delivery cost is calculated at checkout, before any payment is taken. The cost is based on weight, and destination.

We deliver worldwide. Please note that any charges for customs or import duties remain your responsibility.

We aim to dispatch orders within 3 working days of receipt of payment. The majority of orders are dispatched same/next day but this cannot be guaranteed.

Please note that during sale or new item launch periods, orders may take longer to dispatch due to the high volume that we receive at these times.

Royal Mail state the following delivery times;

UK - 2-3 working days

Europe: aim to deliver in 3-5 working days

Worldwide: aim to deliver in 6-7 working days

Our site shows an estimated cost in multiple currencies. Please note, we process payments in Great British Pounds (GBP £). Other rates shown are approximate and to be used as a guide.

If paying by Paypal, they will provide you with a total amount in your own currency as part of the checkout process. They then provide the payment to us in GBP.

Please allow an additional 14 days over the timescales provided by Royal Mail and check here for any additional delays in your country.

If your order has not been received after this date, please use the Contact Us form so we can look into this for you.

Please use the Contact Us form to let us know, we will work with you to find a suitable solution.